How Do I Return An Order?
To return an order you need to ship your item back to the following return address;
Customer Return
Unit B (UPVC-Store)
Fens Poole Avenue
Brierley Hill
DY5 1QA
Please click here for our returns policy.
What Is A Backset?
To help measure your gearbox backset click here for a comprehensive guide.
What Is A PZ And How Do I Measure My Door Handle?
To help measure your door handle please click here.
How Do I Measure A Euro Cylinder?
To measure a euro cylinder you need the internal and external measurement. Please see our image below to help measure your euro cylinder.
For example if you have a 90mm euro lock and the internal is 40mm and the external is 50mm you will need a 40/50 euro cylinder.